Skip to main content

Greenwich Home Support service has now started

On Monday 4 July the Greenwich Home Support service started in Greenwich. The three main Provider will be working in the following areas


Council Ward

Home Care Provider


Eltham North, Eltham West, Eltham South, Coldharbour and New Eltham, Middle Park & Sutcliffe

Care Outlook


Peninsula, Greenwich West, Kidbrooke with Hornfair, Charlton, Blackheath & Westcombe

London Care


Abbey Wood, Thamesmead Moorings, Glyndon,  Woolwich Riverside, Woolwich Common, Shooters Hill

Eleanor Care

As part of the new service we will expect the Provider in your area and the care workers to work in a slightly different way. Rather than thinking in terms of the number of minutes available in a standard visit to support service users with personal care tasks, the care workers will work to meet service user outcomes, such as improving independence or maintaining the independence service users’ have now.

Royal Borough of Greenwich and the Greenwich Clinical Commissioning have made a commitment to develop a skilled, local workforce for Greenwich Home Support and improving terms and conditions of employment for care workers.  As part of the declaration, the Royal Borough of Greenwich and its care providers have committed to: 

  • The payment of at least London Living Wage to all staff working on the contract
  • The payment of travel time for staff to and from appointments
  • Access to flexible working practices, including the offer of a flexible permanent contract
  • The payment of statutory sick pay
  • The adoption of the other terms of Unison Ethical Care Charter
  • The Providers will demonstrate the above staff conditions throughout the contract

The contact details of the three Providers: 

Care Outlook (Eltham)

020 8699 5494

Eleanor Care (Woolwich)

020 38057334

London Care (Greenwich)

033 31219501


Introducing the new Greenwich Home Support service

If you are a current home care service user, click here to view some frequently asked questions on the new service.