If you feel unheard about your child’s special educational needs or disabilities (SEND) or want support from an independent person, you can: 

  • get impartial and confidential advice and support 
  • ask for independent disagreement resolution or mediation 

You may disagree with us about: 

  • our decision not to carry out an Education, Health and Care needs assessment 
  • our decision not to draft an Education, Health and Care Plan (EHCP) 
  • the provision outlined in the EHCP or any changes made to it 
  • our decision not to change an EHCP after a review 
  • the school named in the EHCP 
  • our decision to stop maintaining an EHCP 

If you’ve tried to resolve your concerns but still disagree with a SEND decision, you can: 

  • appeal against a decision with the First Tier Tribunal 
  • make a complaint about the process 

Read our Easy Read SEND mediation and appeals information booklet:

Easy Read SEND mediation and appeals information booklet.pdf
PDF ‐ 519.38 KB

Read our Easy Read SEND mediation and appeals information booklet:

SEND complaints - A guide for young people in education.pdf
PDF ‐ 1.92 MB