Independent support with SEND appeals and mediation

If you feel unheard about your child’s special educational needs or disabilities (SEND) or want support from an independent person, you can: 

• get impartial and confidential advice and support
• ask for independent disagreement resolution or mediation 

You may disagree with us about: 

• our decision not to carry out an Education, Health and Care needs assessment
• our decision not to draft an Education, Health and Care Plan (EHCP)
• the provision outlined in the EHCP or any changes made to it
• our decision not to change an EHCP after a review
• the school named in the EHCP
• our decision to stop maintaining an EHCP 

If you’ve tried to resolve your concerns but still disagree with a SEND decision, you can: 

• appeal against a decision with the First Tier Tribunal
• make a complaint about the process 

Read our Easy Read SEND mediation and appeals information booklet:

Read our SEND complaints guide for young people:

Watch our video to learn about our EHCP process from requesting an EHCP to how decisions are made and how to appeal.