Mental health advice and support by phone or email

SANEline is a national, out-of-hours, daily mental health helpline offering specialist emotional support, empathy, guidance and information to anyone affected by mental illness. Open from 4pm-10pm daily on 0300 304 7000.

They support the individual and their family, friends and carers, particularly if they have reached a moment of crisis.

If you can't get through, they also have a Call Back service available: to use this service, please leave a voice message on 0300 124 7900 giving your first name and phone number, and we will call you back within a few days. Requests for a Call Back can only be made through our voicemail system. We are unable to provide a Call Back to anyone outside of the UK.

If you would prefer to write down your feelings, you can email for help instead at support@sane.org.uk

SANE also offers Textcare, which provides a one-way, one-off message of advice and help. You can fill in a Textcare request and write down how you feel, and SANE will send you a response written specifically for you. 

All conversations are confidential and nobody will judge what you say. 

SANE does not charge for its services but your phone provider may charge you.