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About the Greenwich Community Directory

Welcome to the Greenwich Community Directory – your online information and service directory offering:

  • Help and advice on issues that affect you and your family including: education and early years, school services, children with disabilities, benefits and work.
  • Local Offer: for children and young people with Special Educational Needs and Disabilities
  • Services, organisations and activities for Young People
  • Help and advice for Adults and Older people including social care, health, wellbeing and advice services in the Royal Borough of Greenwich.

The integrated directory serves as a single point of information and advice on services to help people to live well in Greenwich.

The Directory is aimed at all Greenwich residents who want to improve their own health, or who are isolated or vulnerable. It is also geared to anyone who wants advice on getting involved in activities to improve their wellbeing or to help them become more involved in their local community. It offers support to carers, family, friends and those acting on behalf of vulnerable people. Council and NHS services are listed alongside those provided by local voluntary organisations.

The Greenwich Community Directory has been developed in partnership with the Royal Borough of Greenwich, the Greenwich Clinical Commissioning Group, Greenwich Action on Voluntary Services, and a number of third sector and voluntary organisations. It has been designed to help both the public and professionals to access and understand health and social care support throughout the borough. It allows individuals, their families and their carers to find different ways to arrange their own support, regardless of eligibility criteria or their level of need.

If you have any questions, comments or suggestions, please contact us by emailing:

Live Well Greenwich - Telephone  support is available for residents by calling the Live Well Greenwich Line (0800 470 4831)

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

What is the Greenwich Community Directory


The Greenwich Community Directory is:

  • A one stop shop for help and advice on issues that affect you and your family including:
    • Education and early years
    • School services 
    • Children with disabilities
    • Benefits and work
    • Local Offer advice for children and young people wth Special Educational Needs and Disabilities 
    • Adults and Older people includng social care, health, wellbeing and advice services
  • A tool to help people understand the different types of support available
  • A means of providing support to those who do not meet the National eligibility Criteria
  • An out-of-hours resource available to people throughout the country

What does the Greenwich Community Directory do?

For the public and professionals:

  • Helps users to find new services in and around the Royal Borough of Greenwich
  • Allows users to search by service area, type of need, age and location
  • Enables users to create a ‘shortlist’ of services they’re interested in
  • Provides users with information and advice to make informed decisions about their current and future care needs

For providers, community and voluntary services:

  • Enables providers to create a profile for their service
  • Providers are able to update and maintain their own profile to ensure it’s up to date
  • Add activities and events to the “What’s On” calendar

How do I register?

Registration with the Greenwich Community Directory is simple. Click the link Sign Up in the top right hand of the page and complete the form.

Once you have registered, you will receive an email asking you to verify your account.

Please note that this email sometimes gets sent to your junk or spam folder, so be sure to check there if you do not appear to receive your email.

Once you have verified your account you will be able to sign in.

What is the Self Assessment Tool?

Under the Care Act 2014 you are entitled to an assessment of your care needs and may in some circumstances be eligible for support from the Council. Why not try our self-assessment and eligibility tool?

By answering some quick questions about your current situation we can direct you towards information, advice and services that could help you to live independently and improve your wellbeing.

We can also tell you how likely you are to be eligible for care and support and whether or not you would have to pay for some or all of any support you may receive.

Please note that users accessing referral from the Self Assessment tool must be signed in to the Greenwich Community Directory. Otherwise referrals will not be displayed.

What is the Wellbeing Planner?

The Greenwich Community Directory also includes an online  ‘Wellbeing Planner’ to individually tailor and signpost you to relevant services, top tips and information. The Wellbeing Planner acts as a tool to identify services that can help someone to address things and improve their life. It has been designed to provide preventative intervention and support social prescribing.

Users can identify areas of need where they may be having difficulty using a series of “I Statements” within five  different categories for example managing finances or getting healthier

The i-statements help users to focus on what they’d like to achieve by setting goals. This includes losing weight, getting out of debt or socialising with others. The directory will then recommend services that may help achieve this goal. Users are able print out a copy of their plan complete with details about the service and their set goals